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Search through our FAQs and find the solution to your questions or send your questions to our Customer Service department.

Home › Support Centre › Without a registered order
Delivery times
Orders are prepared and picked up by the transport company within 12-36 hours of receipt.

Normally the order will arrive in  8 to 10 working days 8 to 10 working days 4 to 7 working days 9 to 11 working days 7 to 10 working days 8 to 10 working days 6 to 12 working days after sending the order, depending on your location.

Remember that on important dates (Christmas, Black Friday, Valentine's Day...) shipping companies often have collapse and deliveries can suffer delays.

If you have not found your answer you can contact us by phone or by sending a message through the form by clicking here.
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